Thrive Axis Solutions

Terms and Conditions

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Thrive Axis Solutions ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Acceptance of Terms

By accessing our website, submitting your information, requesting services, booking an appointment, purchasing from us, or communicating with Thrive Axis Solutions, you agree to these Terms and Conditions. If you do not agree with these terms, you should not use our website or services.

Services

Thrive Axis Solutions provides business services, customer support, consultations, communications, appointment scheduling, and related solutions. Specific services may vary based on your request, agreement, or interaction with our business.

We reserve the right to modify, update, suspend, or discontinue any part of our services at any time.

Customer Information

When you interact with us, you may provide information such as:

• Name
• Email address
• Phone number
• Physical address
• Payment information when making a purchase or requesting a quote
• Appointment details and preferences
• Communication preferences and consent records

You agree that the information you provide is accurate, current, and complete. You are responsible for updating your information if it changes.

Communications

By submitting your contact information, you authorize Thrive Axis Solutions to contact you regarding your inquiries, appointments, services, account updates, and related business communications.

Communications may occur through:

• Phone calls
• Email
• SMS/text messages
• Website forms
• Other communication channels you have consented to use

You may opt out of marketing communications at any time. However, we may still contact you for service-related, transactional, legal, or administrative purposes.

SMS Messaging Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages from Thrive Axis Solutions related to our services, including appointment reminders, customer support, service updates, and important business communications.

Opt-In & Consent:

• You will only receive SMS messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
• Consent to receive SMS messages is not a condition of purchase

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
• After replying "STOP," you will receive a final confirmation message
• No further SMS messages will be sent unless you re-opt in
• All opt-out requests are processed immediately

Help & Support:

• Reply "HELP" for assistance
• You may also contact us at [email protected]
• Customer support is available during regular business hours

Message Frequency:

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional SMS content without specific consent

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Payments and Billing

If you purchase services from Thrive Axis Solutions, you agree to provide accurate billing and payment information.

Payments may be processed by third-party payment processors. We do not control these third-party systems and are not responsible for errors, delays, or issues caused by third-party payment providers.

All fees, payment terms, refunds, and cancellation policies may be outlined in a separate agreement, invoice, checkout page, or service proposal.

User Responsibilities

You agree not to:

• Use our website or services for unlawful purposes
• Submit false, misleading, or fraudulent information
• Interfere with the security or operation of our website or systems
• Attempt to gain unauthorized access to our systems, accounts, or data
• Abuse, harass, threaten, or harm our staff, representatives, or other users
• Violate any applicable laws, regulations, or third-party rights

We reserve the right to refuse service, restrict access, or terminate communications with users who violate these terms.

No Guarantees

We strive to provide accurate information, reliable services, and professional support. However, we do not guarantee specific outcomes, results, revenue, savings, approvals, or business performance unless clearly stated in a signed written agreement.

Any examples, estimates, or projections provided are for informational purposes only and should not be interpreted as guaranteed results.

Third-Party Services and Links

Our website or communications may include links to third-party websites, tools, services, or providers. We are not responsible for third-party content, policies, practices, services, or performance.

Your use of third-party services is governed by their own terms and privacy policies.

Intellectual Property

All content on our website and in our materials, including text, graphics, logos, designs, service names, documents, and other materials, is owned by or licensed to Thrive Axis Solutions unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our intellectual property without written permission.

Privacy

Your use of our website and services is also governed by our Privacy Policy. Our Privacy Policy explains how we collect, use, protect, and disclose information.

By using our website and services, you consent to our collection and use of information as described in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, Thrive Axis Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, communications, or third-party tools.

Our total liability for any claim related to our services shall not exceed the amount paid by you to Thrive Axis Solutions for the specific service giving rise to the claim, unless otherwise required by law.

Indemnification

You agree to indemnify, defend, and hold harmless Thrive Axis Solutions, its owners, employees, contractors, partners, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use of our website or services
• Your violation of these Terms and Conditions
• Your violation of any law or regulation
• Your submission of false or misleading information
• Your misuse of our communications, systems, or services

Changes to These Terms

We may update these Terms and Conditions periodically. The latest version will always be available on our website with the effective date.

For significant changes, we may notify you by email, website notice, or other reasonable means.

Your continued use of our website or services after changes are posted means you accept the updated terms.

Governing Law

These Terms and Conditions shall be governed by the laws of the State of California, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms and Conditions, contact us at:

Thrive Axis Solutions
11317 Cherimoya Circle
Fontana, California 92337
Phone: +1 626-618-7331
Email: [email protected]
Website: www.thriveaxis.net

By using our website and services, you agree to these Terms and Conditions.